Shipping Policy
- $10 Flat Rate US shipping | Free shipping on orders $99+
- Order(s) are merged into as little shipments as possible to save on shipping costs. Please note, there are no refunds on shipping if your orders over several days are shipped in one package.
- Orders are processed in the order they are received. Our current processing time is 2-3 business days. (Does not include weekends or holidays)
- If you need your order shipped as soon as possible, please email your order number to info@shopwestrowe.com and we will place your order on a priority in our warehouse. There is no extra charge for this service.
- All orders are shipped from our location in Eau Claire, WI via USPS or FEDEX. (depending on box size, weight and destination of shipment)
- Damages must be reported within 7 days. Please send photos and order information to: info@shopwestrowe.com
- West Rowe does not charge additional fees for packaging or handling. We reserve the right to choose the most economical carrier to ship your package.
- Shipping cost is non-refundable for returned, undeliverable, unclaimed and packages that are refused.